Liquor Zaar's Terms and Conditions of use
1.1 This website, www.liquorzaar.com, (the “Site”) is provided by Liquor Zaar B.V., a company incorporated under Dutch laws with company number 73352616 and having its registered office at Ceresstraat 13, 4811 CA Breda, Holland (“Liquor Zaar”, “our” , “we” or “us”).
1.2 The use of the Site is governed by these terms and conditions (the “Terms”). Please read the Terms carefully before using this Site as they contain important information about your rights and obligations. If you have any questions about these Terms please email us at firstname.lastname@example.org. Whether you are a service provider, a buyer or a browser of this Site, access to or use of this Site (and any page that is enabled for use by a mobile device) to browse or buy goods or services (the “Goods or Services”) or to use the other features provided (collectively, the “Site Service”) requires the acceptance of these Terms without change. By pressing the “Accept” button during the registration process, you acknowledge that you have read and understood and agree to be bound by the terms and conditions contained in these Terms. If you do not wish to be bound by the Terms you may not use the Site.
1.4 The Site and Site Services are not intended for persons under the age of 18.
2.1 Content and information on the Site is for general information purposes only and does not constitute advice. You should not assume that the content on the Site is continuously updated or otherwise contains current and/or accurate information.
2.2 While every effort has been made to ensure the accuracy of all material and information on this Site, Liquor Zaar makes no representation or warranty, express or implied, concerning material, content and information on this Site, which are provided “as is”. Liquor Zaar excludes all express or implied terms, conditions, warranties, representations or endorsements whatsoever in relation to the viewing, use or performance of this Site or any information provided through this Site.
2.3 This Site including all its contents has been prepared to the best of our knowledge and is subject to change. This Site is only intended as a general guide to Liquor Zaar, our services and our activities. No liability can be taken for any omissions or errors.
2.4 Any use of the Site that is fraudulent or is in conflict with these Terms shall entitle us to refuse you access to this Site and the Goods or Services and any other activities offered and arranged for you by us.
2.5 Liquor Zaar makes every attempt and effort to screen the content on the Site Where intellectual property is infringed upon we will deal with any cases that arise on an individual basis. We cannot be held responsible for content that is not generated by Liquor Zaar, our staff or partners.
3. Photographs and Illustrations
We provide pictures, photographs and other illustrations on the Site for the purposes of giving you a depiction of the products or activities. These pictures, photographs and other illustrations are for information purposes only and Liquor Zaar makes no representation or warranty, express or implied in respect of them.
4. Third Party Links
4.1 The Site may contain links to other websites. In no way should this be interpreted as an endorsement by Liquor Zaar of any company, content or products to which this Site links.
4.2 Liquor Zaar is not responsible for the availability or content of any third party site and shall not be liable for any loss or damage arising out of or connection with the use (or non-use) or reliance on such third party sites.
4.3 You should carefully review privacy statements and other conditions of use of third party sites.
5. Eligibility and registration requirements
5.1 Use of the Site Service is limited to parties that can lawfully enter into and form contracts under Dutch law.
5.2 This Site can only be accessed and used by individuals who are 18 years or older. The use of the Site by minors (an individual under 18 years of age) is prohibited.
5.3 Only visitors to the Site who register, are 18 years of age or older, and enter into these Terms “buyer”, “user”, “you”, “your” as the context requires) may participate in buying on the Site or using the Site Service.
5.4 Registration is not required if you simply want to browse through the advertisements on the Site (“user”, “you”, “your” as the context requires).
5.5 As part of the registration process, you will be asked to select a username and password and you will be responsible for all activities occurring under your username and for keeping your password secure. All information supplied must be complete and accurate.
5.6 You may not select or use a username that:
- Contains “Liquor Zaar” or otherwise misrepresents your relationship with us or any other party;
- Contains any profanity, is vulgar or offensive, or promotes an illegal activity;
- Violates any trade mark or other proprietary right; and/or
- Misleadingly impersonates someone else.
5.7 We reserve the right to deactivate accounts containing usernames that do not comply with these Terms at our discretion.
5.8 We reserve the right to log off or deactivate accounts that are inactive for an extended period of time.
5.9 You are responsible for all actions taken under your account and you agree only to use or utilise the Site using your own username and password. You must make reasonable efforts to keep your password safe and not disclose it to any other person or permit either directly or indirectly any other person to utilise your username or password. If you breach this obligation, we reserve the right to terminate your registration without prior notice at our discretion.
5.10 You agree to notify us immediately if you suspect any unauthorised use of your account or access to your password.
5.11 You may change your password or profile by following instructions on the Site.
5.12 We will not be liable for any loss that you may incur as a result of someone else using or accessing your password or account, either with or without your knowledge.
5.13 You may be held liable for losses incurred by us or any other party as a result of someone else using or accessing your password or account if you have not taken reasonable steps to keep your password or account secure.
.14 By providing us with your email address, you consent to our using that email address to send you Site Service related notices, including any notices required by law, in lieu of communication by post. We may also use your email address to send you other messages, such as changes to features of the Site Service; if you do not want to receive such email messages, you may opt out or change your preferences in your account settings. We will only send you marketing communications, including notifications about leaving feedback on completion of a transaction and special offers with your prior consent.
5.16 Where you request us to do so we will deactivate your account. We may also deactivate your account if required in accordance with the General Data Protection Regulation. If your account holds any incomplete transactions, we will review each transaction before we deactivate your account. Subject to these Terms, you may reactivate your account by resetting your account password.
5.17 You shall provide us with true and accurate information when registering and shall maintain and update that information as applicable. You authorise us to use any information provided to us during the registration process to verify your information (including any updated information), and to obtain an initial credit authorisation from your credit card issuer at time of registration (if applicable). You are required to hold a major credit/debit card that is accepted on the Site and you are required to register that card with us, and your application for registration is required to otherwise be acceptable to Liquor Zaar in its own absolute discretion. Liquor Zaar uses Stripe to process payments on its website. Further details can be found at stripe.com.
5.18 To register you shall provide us with information including your full name, address, phone number, e-mail address and a valid credit or debit card acceptable by Liquor Zaar. You represent and warrant to Liquor Zaar that the information you provide during the registration process (and any notification of change of such information) is true and correct.
5.19 You are obliged to notify Liquor Zaar of any changes to your registration information immediately.
5.20 Liquor Zaar reserves the right to reject any registration and to refuse to provide the Services to anyone for any reason, in its sole and absolute discretion.
5.21 If you provide false or incorrect registration information or do not notify Liquor Zaar of changes to your registration information immediately, Liquor Zaar reserves the right to suspend or terminate your account immediately and without notice to you.
6. Restrictions on right to use the site
6.1 You agree that you shall not (and you agree not to allow any third party to):
- modify, adapt, translate, or reverse engineer any portion of the Site and/or the Site Service;
- remove any copyright, trade mark or other proprietary rights notices contained in or on the Site and/or the Site Service or in or on any content or other material obtained via the Site and/or the Site Service;
- use any robot, spider, website search/retrieval application, or other automated device, process or means to access, retrieve or index any portion of the Site and/or the Site Service;
- collect any information about other users or users of the Site and/or the Site Service for any purpose other than to use the Site for the purposes of responding to advertisements or to use the Site in the manner intended by us;
- reformat or frame any portion of the web pages that are part of the Site and/or the Site Service;
- create user accounts by automated means or under false or fraudulent pretences or create multiple log-ins;
- create or transmit unwanted electronic communications such as ‘spam’ to other users of the Site and/or the Site Service or otherwise interfere with another user’s enjoyment of the Site and/or the Site Service;
- transmit any viruses, worms, defects, Trojan horses or other items of a destructive nature;
- use the Site or the Site Service to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material including that are deemed threatening or obscene;
- copy or store any content offered on the Site other than for your own use;
- use any device, software or routine that interferes with the proper working of the Site and/or the Site Service, or otherwise attempt to interfere with the proper working of the Site and/or the Site Service;
- take any action that imposes, or may impose in our sole discretion, an unreasonable or disproportionately large load on our IT infrastructure;
- use the Site and/or the Site Service, intentionally or unintentionally, to violate any applicable law;
- impersonate any person or entity;
- upload, post, email, transmit or otherwise make available using the Site any material that you do not have a right to make available under any law or contractual obligation which includes a breach of third party intellectual property rights;
- attempt to gain unauthorised access to the Site, its facilities and/or services or any accounts, computer systems and networks connected to Site, its facilities and/or services through hacking, password miming or any other means;
- post or use any material that is obscene, defamatory, seditious, indecent, offensive, incite racial hatred or incite a crime, be naming or scandalous or inappropriate;
- harvest or otherwise collect by any means any programme material or information from the Site unless authorised under these Terms or to monitor, mirror or copy any content of the Site without our prior written consent;
- solicit passwords or personally identifying information for commercial or unlawful purposes.
6.2 We reserve the absolute right at our sole discretion, without being obliged to give any reason, to reject, amend or remove any content (such as feedback or ratings) posted or submitted by you at any time and without notice to you. We reserve the right to monitor and to review all content submitted to us, accessed on or published on the Site at any time.
6.3 You shall not:
- whether by yourself or in conjunction with other Site users, manipulate transactions in ways that are unfair to other users; and
- use the Site Service or the Site in the contravention of any applicable law nor permit or assist others to do so.
6.4 Liquor Zaar retains the right to, if it considers it appropriate, do the following (amongst other actions):
- prevent or restrict access to the Site or the Site Service; or
- take any other action to restrict access to or availability of, or remove any objectionable material, feedback or ratings.
7. Your interactions with other users of the site
7.1 We have no obligation to verify the identity of any users when they are connected to the Site or to monitor material provided by them.
7.2 As a result of the variation in community standards and individuals sometimes choosing not to comply with our policies and guidelines, in the process of using the Site, you may be exposed to content that you find offensive or objectionable. You can report such content to us at any time.
8. Sales and Price
8.1 The Site and the Site Service relates solely to alcoholic and non-alcoholic beverages and related products. Under the Site Service, Goods or Services are offered by Liquor Zaar for sale at a fixed offer price (a “Sale”).
8.2 The prices of any Goods or Services(including the applicable delivery charge) are displayed prior to purchase on the Site and are including VAT and any customs, import, export, and excise duty and other taxes which may be applicable. We have accepted an order once you receive an order confirmation email. The ordering process is explained on the Site.
8.3 Liquor Zaar reserves the right to decline to trade with any person. If we are unable to accept your order, we will inform you of this and will not charge you. This might be because the Goods or Services are out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the Goods or Services, or because we are unable to meet a delivery deadline you have specified.
8.4 The costs of delivery will be as displayed to you on our website. We will inform you on the delivery date and time. Although we will do our best to meet these timeframes, these are not guaranteed.
8.5 If delivery is delayed by an event outside of our control, then we will contact you as soon as possible to inform you of the delay, and we will take steps to minimise the effect of the delay. Provided we do this, we will not be liable for delays, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for amounts paid.
8.6 In listing Goods or Services for sale internationally, Liquor Zaar shall comply with the laws of the Netherlands.
9.1 Liquor Zaar accepts payment via the Stripe platform. Further details can be found at www.stripe.com.
9.2 Liquor Zaar may charge interest on late payments. The amount of interest charges will be in accordance with the statutory interest rate of section 6:119 Dutch Civil Code.
9.3 If you believe we have made a mistake in relation to a payment, please contact us immediately at: email@example.com.
9.4 All returns and refunds shall be processed in accordance with the Return Policy and Refund Policy of Liquor Zaar. We shall refund no later than 14 days after receipt of your return.
10. Quality of Goods and Services
10.1 Liquor Zaar complies with all applicable laws and regulations regarding the sale of Goods and Services listed on the Site. The Goods shall bear any marking and labelling required under applicable law and shall be appropriately packaged.
10.2 Liquor Zaar has made every effort to ensure that the listing of the Goods and Services on the Site is accurate, current and complete and is not otherwise misleading or deceptive. However, we cannot guarantee that the listing and display of Goods and Services is free of errors. The Goods and Services, and packaging, may vary from the displayed listings and images.
10.3 You have the right to a sound product. Next to your legal rights under applicable local and European consumer laws in relation to the quality of Goods and Services, and the expected life span of the Goods, you are entitled to any warranty given by the manufacturer of the Goods. Liquor Zaar does not offer any extra warranty.
11. Inspection of Goods and Services
Buyers shall inspect the Goods or Services immediately upon receipt to ensure that it complies with the description provided in the Goods or Services’ listing. In case of defects, you can contact us in accordance with clause 12 (Order cancellation).
12. Order cancellation
12.1 For most products bought online, you have the right to change your mind within 14 days after delivery and receive a full refund (right of withdrawal).
12.2 You do not have a right to change your mind in respect of Goods of which the seal has been broken (for hygienic reasons).
12.3 You have 14 days after receiving your order (or the final item in your order) to either tell us that you wish to cancel or to send the Goods back.
12.4 To cancel, you must request a refund through your account.
12.5 Once you've told us you want to cancel, you must then return your order to us in full without delay (and in any event within 14 days of notifying us you wish to cancel) by post. Unless you're sending them back because they are faulty, all Goods must be returned in their original condition (together with all packaging and labelling), and show no signs of use or damage.
12.6 In case you discover a (latent) defect after the 14 day period, you have the right to return the Goods. Liquor Zaar will at its sole discretion repair or replace the Goods, or decide to give you a refund.
12.7 Liquor Zaar will pay the return costs in case the Goods are returned under the right of withdrawal or in case of a faulty products. For all other returns, you will have to pay the delivery costs.
13. Content standards
13.1 These provisions apply to any and all content which a buyer contributes to the Site and/or the Site Service, and to any interactive services associated with it.
13.2 You are solely responsible for any content that you submit, publish or display on the Site or transmit to other Site users.
13.3 The following is a non-exhaustive list of the criteria that content must comply with. Content must:
- be accurate (where it states facts);
- be genuinely held (where it states opinions); and
- comply with applicable law including the laws of the Netherlands and any country from which it is posted.
13.4 The following is a non-exhaustive list of the type of content that is prohibited on the Site. You must not:
- comment on, defame, abuse, harass, stalk, threaten or otherwise offend others;
- post content that is unlawful, obscene, defamatory, seditious, indecent, offensive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, be in breach of confidence, be in breach of privacy or be inappropriate;
- post content in breach of any applicable laws or regulations;
- deceive or mislead any person and/or entity; and/or
- upload, post, email, transmit or otherwise make available any content or initiate communications which include information that you do not have the right to disclose or make available under any law or under contractual or fiduciary relationships (such as insider information, or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
- upload, post, email, transmit or otherwise make available any content or initiate communication that infringes upon patents, trademarks, trade secrets, copyrights or other proprietary rights.
13.5 We do not control the content posted by users via the Site Service, including the content of any advertisements or blog postings, and we do not guarantee the accuracy, integrity or quality of such content. You understand that by using the Site and/or the Site Service, you may be exposed to content that is offensive, indecent or objectionable.
14. Contract fulfilment and Delivery
14.1 Liquor Zaar shall confirm each order placed through this Site to the buyer. Liquor Zaar shall dispatch Goods or Services sold within ten (10) business days once the order confirmation has been sent to the buyer. Liquor Zaar shall provide a full refund to any buyer who remits payment, if the Goods or Services cannot be shipped in accordance with this paragraph 12.1. Liquor Zaar shall provide the refund promptly, but in no case later than fourteen (14) days following the date the order was confirmed or three (3) calendar days after the maximum estimated delivery date stated on the Site at the time of the order (as the case may be). All refunds are required to be processed through Stripe in accordance with the Refund Policy
14.2 Unless expressly agreed otherwise, the following terms and conditions shall apply to the contract between Liquor Zaar and the buyer for the Sale of the Goods or Services:
- all postage, customs, import, export and excise duty, VAT and any other taxes associated with the Sale (if applicable) shall be paid by the buyer and it is Liquor Zaar's responsibility to determine, collect and remit the applicable VAT, customs, import, export and excise duties and any other taxes associated with the Sale;
- buyers are required to pay the price in the currency in which the Sale is listed; and
- the Sale shall be subject to any warranties implied under applicable law.
15. Breach of Terms
Liquor Zaar reserves the right to refuse you access to the Site or the Site Service, or suspend or cancel a Sale prior to delivery if you are in breach of these Terms.
16.1 Buyers may leave feedback (the “Feedback”) regarding their purchase of Goods or Services on the Site and their use of the Site Service.
16.2 You acknowledge and accept that your Feedback may be publicly available for viewing on the Site. Liquor Zaar is not responsible for checking or editing the Feedback on the Site. You consent to the publication of, and authorise Liquor Zaar to publish the Feedback. You release Liquor Zaar from and waive all rights against Liquor Zaar in respect of any liability arising out of or in connection with such Feedback.
16.3 When submitting Feedback, you shall comply with these Terms and the feedback guidelines in place from time to time (if any). You shall indemnify and keep indemnified Liquor Zaar and its affiliates (and their respective employees, directors and representatives) on demand against any claim or action brought by a third party, arising out of or in connection with any Feedback left by you on the Site.
17. Grants of licenses
Your Grant: By accepting these Terms and listing any Goods or Services, you grant Liquor Zaar and its affiliates a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, right to exercise all copyright, database rights and rights of publicity over the material displayed in any existing or future media, known or unknown, now or at any later date, or in any Feedback.
18. Intellectual property rights
Liquor Zaar reserves all right, title and interest in its and its affiliates’ intellectual property rights (including, without limitation, any patents, trademarks, service marks, registered designs, applications for any of the foregoing, copyright, database rights, design rights, know-how, confidential information, trade and business names and any other similar protected rights in any country) in the Site and the Site Service. Any goodwill accruing out of the use of Liquor Zaar and its affiliates’ trademarks, trade and business names and service marks under these Terms shall vest and remain vested solely in Liquor Zaar and its affiliates, as the case may be.
20. No warranties
20.1 To the extent permitted by law, these Terms are in lieu of all other conditions, warranties and other terms concerning the supply or purported supply of, or failure to supply or delay in supplying, of any Goods and/or Services which might or would otherwise be implied or incorporated into these Terms or any collateral contract, whether by statute, common law or otherwise (including the implied conditions, warranties or other terms as to satisfactory quality, fitness for purpose or as to the use of reasonable skill and care), all of which are hereby excluded to the extent permitted by law.
21. Limitation of liability
21.1 Losses not Excluded: Nothing in these Terms shall exclude or limit Liquor Zaar’s liability under the tort of deceit, for death or personal injury caused by any breach of duty; or any other liability to the extent that, under applicable law, it cannot be excluded or limited.
21.2 Non-Contractual Liability: Subject to paragraph 20.1, Liquor Zaar does not accept, and excludes, to the extent permitted by law, all liability for breach of any obligation or duty to take reasonable care or exercise reasonable skill other than any such obligation or duty arising under these Terms.
21.3 Indirect Loss: Subject to paragraph 20.1, and to the extent permitted by law, Liquor Zaar shall not be liable in contract, tort or otherwise howsoever for any of the following losses or damage (whether or not such loss or damage was foreseen, foreseeable, known or otherwise): loss of revenue, loss of actual or anticipated profits, loss of contracts, loss of the use of money, loss of anticipated savings, loss of business, loss of opportunity, loss of goodwill, loss of reputation, loss of, damage to or corruption of data, or any indirect or consequential loss howsoever caused (including, for the avoidance of doubt, whether such loss or damage is of a type specified in the foregoing), whether arising out of, or in connection with, or in relation to any Goods or Services supplied under these Terms or the supply or non-supply or purported supply or delay in supply of any Goods or Services under these Terms or otherwise out of or in connection with or in relation to these Terms or any transaction or matter contemplated by it, the Site, the Site Service, the inability to use the Site Service or those resulting from any Goods or Services purchased or obtained or messages received or feedback.
22.1 We may, at our discretion and without notice suspend, terminate, modify or vary content available on the Site and restrict access to, and availability of, the Site. We will try to make our website available but cannot guarantee that our Site will operate continuously or without interruptions or will be error free and can accept no liability for its unavailability. You must not attempt to interfere with the proper working of the Site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website router or any other internet connected device.
22.3 If the whole or any part of a provision of these Terms is or becomes illegal, invalid or unenforceable under the law of any jurisdiction, that shall not affect the legality, validity or enforceability under the law of that jurisdiction of the remainder of the provision in question or any other provision of these Terms and the legality, validity or enforceability under the law of any other jurisdiction of that or any other provision of these Terms.
22.4 Nothing in this Agreement shall create, or be deemed to create, a partnership, joint venture, or the relationship of principal and agent, between Liquor Zaar and a buyer, and no buyer shall have any right or authority to act on behalf of Liquor Zaar to bind it in any way.
22.5 Each of the rights of each party under this Agreement may be exercised as often as is necessary, is cumulative and not exclusive of any other rights which that party may have under these Terms, law or otherwise; and may be waived only in writing and specifically. Delay by Liquor Zaar in exercising, or the non-exercise by Liquor Zaar of, any such right shall not constitute a waiver of that right.
22.6 Liquor Zaar reserves the right to change these Terms or any policies or guidelines governing the Site or Site Service, at any time and in its sole and absolute discretion. Any changes shall be effective upon posting of the revisions on the Site. Changes to referenced policies and guidelines may be posted without notice to you. We advise you to read the most recent Terms before use of the Site. Your continued use of this Site and the Site Service shall constitute your acceptance to any such modifications or changes. If you do not agree to any changes or modifications, you shall refrain from using this Site or the Site Service.
23.1 If you have a complaint about your purchase or otherwise, you can always contact us at: firstname.lastname@example.org.
23.2 We will answer you within two (2) days of receipt of your complaint.
24. Governing law and dispute resolution
24.1 These Terms and any (non-)contractual obligation arising out of it or in connection with your use of the Site shall be governed by, and construed in accordance with, the laws of the Netherlands. You submit to the non-exclusive jurisdiction of the courts of the Netherlands (although we retain the right to bring proceedings against you for breach of these Terms in your country of residence or any other relevant country). If you do not live in the Netherlands, you will be able to bring a claim in the courts of your country of residence.
24.2 These Terms will not limit any consumer protection rights that you may be entitled to under the mandatory laws of your country of residence.
24.3 If you have a problem with an online purchase made via Liquorzaar.com, you must contact the seller directly. If the seller is unable to resolve your complaint, and you are a consumer, you can submit your complaint to the Online Dispute Resolution platform, which you can reach at: ec.europa.eu/consumers/odr/main/?event=main.home2.show The Online Dispute Resolution platform is provided by the European Commission to allow consumers and traders to resolve disputes relating to online purchases of goods and services without going to court. Please note that this platform requires that the consumer and the seller are both based in the EU, and that the seller does not have to participate in the procedure before a dispute resolution body.
Download Terms and Conditions
Last update: 08 May 2019
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